Shipping policy
Order Processing Time
All orders on ideamall.click are processed in 2 - 3 business days excluding holidays).
This includes order verification, payment confirmation, and item preparation.
U.S. & International Shipping Info
U.S. Shipping
Methods & Delivery Times: Standard Shipping is the most affordable, delivering in 7 - 10 business days after shipment to all 50 U.S. states (including Alaska and Hawaii).
Costs: Costs depend on the shipping method, order weight, and shipping address.
International Shipping
Methods & Delivery Times: We ship to most countries and territories, with delivery times typically ranging from 7 - 21 business days, varying by destination. Delivery may be extended due to customs processing, which is out of our control.
Costs: Calculated based on the destination country, order weight, and shipping method, and displayed at checkout.
Customs Charges: All international orders are liable for customs duties, taxes, and fees imposed by the destination country. Customers are responsible for these charges, which are not included in the shipping cost or order total. We can't control or predict these amounts. Customers should check with local customs before ordering.
Order Tracking
Once your order has been shipped, we will send you a confirmation email with a tracking number and a link to track your package through the shipping carrier’s website.
